|
Domain Name Trouble
> I'm having problems
getting emails, my customers are sending email to me
and I'm not getting it; when I try to go to my website
I'm getting my old web site; what's happening and how
can I fix this?
This situation describes that your previous
provider did not remove zone entry records for
your domain on their domain name
servers and you are using their domain name servers
for name resolution or your customers are using their
domain name servers.
To test this situation,
see how your domain name is currently resolved on your
existing connection.
- On windows you can do this by opening dos prompt
- Click on Start
button
- Click on Run
- Type 'command'
- Click ok
- Type 'ping mail.yourdomainname.gTLD'
and press enter
If your domain name is hosted at D & E Jazzd
and you typed 'mail.yourdomainname.gTLD'
the IP address returned should be 209.173.31.2.
If you see anything else or get an error message, the
name is not being resolved properly
The quick fix to fix your local machine is
to change your domain name servers to D & E Jazzd
- To see which domain servers you are using currently,
within that dos prompt:
- For Win 9X
- Type 'winipcfg' and enter
- Press more info
- Look at DNS servers
- For D & E Jazzd they should be
66.109.229.4
and 216.169.160.2
|
