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Setting up Dial-up with the CD for a New Customer

This setup should only be used if you are creating a new account and would like to pay with a credit card (Visa, Mastercard and Discover are accepted). If you would like to make other billing arrangements please call Customer Service toll free at 1-877-905-2993, just choose option 1.

1. This is the screen that appears when the D&E Jazzd CD is inserted.

Press Next to continue.

(If installing the download from the website, you may get a screen that says Setup, pressing setup will take you to this screen.)

Setup Screen for Jazzd CD image

 

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2. On the Service Agreement screen please read the license agreement.

Press Accept on the "Software License Agreement" window to continue.

User Agreement

 

3. On the "Access Account" window select Sign-Up For New Account and click Next to continue.

Access Account Type

4. Select the software that should be installed and click Next to continue.

Software Selection Screen

5. Keep the default location and click Next to continue.

Installation Location Screen

6. If a dial prefix is necessary, select it from the drop down list.

Note: Normally this field should be left blank. A dial prefix is only needed if you need to dial 9 to dial out of the building (for a business) or if you need to turn off call waiting. If you are not sure what to do here, please leave this field blank.

Click Next to start the software installation.

Dial Prefix Screen

7. After the software is finished installing you will be prompted to reboot the computer.

Click on the Restart button.

Note: The CD may automatically eject from your CD-ROM drive at this point.

System Restart Screen

8. After the computer reboots the setup will automatically popup to continue.

Click Next to continue.

Jazzd Internet Service Screen

9. Verify the correct modem and the correct dial method are selected.

Click Next to continue.

(Normally, the modem listed is correct and tone dial should be selected.)

Dialing Setting Screen

10. 10. On the Set-Up code page enter the set-up code found on the CD sleeve.
(If downloaded from the website please enter the set-up code shown there).

Set-up Code

11. On the Phone Number Information screen enter in your area code and the first three digits of your phone number where prompted.

Phone Number Information

12. The D&E Jazzd software will now try to connect to the internet to begin the sign-up process.

Getting Log in information Screen

 

13. When the software install completes properly, the Service Agreement page will appear.

Please read the license agreement and press Accept to continue.

Service Agreement Screen

 

14. Choose the local access number from the drop down list. This is done by choosing the closest town that you live near.

Click Next to continue.

Dialup Access Number Screen

15. On the Internet Sign Up screen click Next to begin the sign-up process.

Signup Process Screen

16. On the Personal Information screen please enter the information as requested.
Click Next to continue.

Personal Information Screen

17. On the Service Plan screen choose the billing interval that is preferred.

Service Plan Screen

18. On the Payment Information screen please fill in the information requested.
Click Next to continue.

Payment Info Screen

19. On the Email Information screen please make your top three choices for an email address. (Do not include @dejazzd.com).
Click Next to continue.

Email Information Screen

20. On the Choose a Password screen choose a password that is at least 6 to 20 characters long. A combination of letters and numbers is recommended. Please note that the password is case sensitive.
Click Next to continue.

Choose a Password Screen

21. On the Account Verification PIN page please select a 4-digit pin to identify you in the event that you would like to make changes to your account. Please record the pin # for your reference.
Click Next to continue.

Account Verification PIN Screen

22. If you were referred by someone, you can note it on the Signup Referral screen.
Click Next to continue.

Signup Referral Screen

23. On the D&E Jazzd Signup inquiry screen please select the reason you went with the D&E Jazzd Internet Service. This will help us to further improve our service.

Signup Inquiry Screen

24. On the Verification screen please confirm that the information is correct.
If you are satisfied click Accept. To make changes click Back.

Verification Screen

25. The D&E Jazzd software will now connect to the internet to complete the signup process.
Click Next to continue.

The processing signup will take a few moments.

Processing Signup Screen

26. On the Sign Up Complete screen please make a note of the information.
Click Finish when completed.

Setup is Complete Screen

27. Account Activation will take 3 minutes. A countdown screen automatically appears and the computer automatically dials when the countdown completes.

Account Activation Screen

28. The D&E Jazzd software will automatically launch and try to dial up to the phone number selected in the previous step.

29. The "Connect To D&E Jazzd" icon will appear on the desktop for future use.

 
   

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