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Frequently Asked Questions on Dial-up Service

  1. How do I connect my computer to the Internet?

  2. How do I find my local access number?

  3. I don't remember my network username or password, what can I do?

  4. I'm getting a username/password error message (691 Error), what does that mean?

  5. I'm getting a No Answer message when trying to connect (678 error), what does that mean?

  6. I'm getting disconnected a lot, what can I do?

  7. I'm getting a really slow connection speed, what can I do?

  8. I'm getting a No Dialtone message when trying to connect (680 Error), what does that mean?
 
  

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Mailing Address 124 E. Main St. Ephrata, PA 17522 P.O. Box 458
Physical Address 4139 Oregon Pike, Ephrata PA 17522 (view map)

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