Customer Care

Here at D&E, we measure our successes not only in the products we offer, but also in the manner and care with which they are delivered. The D&E Experience is delivering Customer Service Excellence by responding to your every communication need. When you call us, you'll always have access to a real person.

Because we're local, it's someone who knows where you live and understands what your needs are. And because they're people just like you, our customer service representatives know that when you call, you want help, not a hassle or hard sell for other services.

Click on one of the links above to: Contact us by phone, or email, see when the scheduled maintenance window is, get more information about credit card payment, read our Customer Care related Frequently Asked Questions or information about billing questions.

> High-Quality Products
We are confident enough to stand behind all our offerings with a guarantee of premium quality services. From local and long distance telephone services, to D&E Jazzd Internet services, to Systems Integration solutions, we provide a complete range of communications solutions for your business needs.

> Valued Savings
Whether we're taking care of you at home, at work, or both, we'll make certain that we provide you with quality products at affordable prices. We believe in rewarding our valued customers with savings whenever we have the opportunity. By using D&E as your total communications provider we can offer bundled package solutions that make it easier for you to meet all your communication needs in a cost-effective manner.

> Satisfaction Guarantee
We have a 100% guarantee on all your Internet services with D&E Jazzd. Contact a customer service representative to find out more about our premium quality service - guaranteed.